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Seller Support
We are here to help with onboarding, orders, catalog updates, settlements, and seller policy questions.
Before contacting us
Keep your registered phone number, seller details, order ID, and relevant screenshots ready so we can resolve your request quickly.
Order and customer issues
Respond promptly to customer queries and report damaged, defective, or incorrect shipments through the seller support process.
Contact support
Email support@goldgini.com with a clear subject and the details of your request. Never share passwords or one-time passwords in support messages.