Last Updated: September 22, 2026
Kushmanda Cosmetics Private Limited, operating under the brand name Gold Gini, is engaged in the business of jewellery, gold and precious-metal products, lifestyle products, and related seller services through its website, mobile application, retail outlets, social-media channels, and other sales or communication channels.
Registered Office: Kushmanda Cosmetics Pvt. Ltd., Plot No. 191, First Floor, Industrial Area, Phase II, Chandigarh - 160002.
Contact Email: support@goldgini.com.
For applicable data-protection laws, Gold Gini may act as a Data Fiduciary or Data Controller when we determine the purposes and means of processing personal information. Where we process personal information on behalf of another organisation, we may act as a Data Processor or Service Provider, as applicable.
Depending on how you interact with Gold Gini, we may collect different categories of information. You may provide personal information when you create or update an account, place an order, request product information, make a payment, subscribe to communications, contact customer support, participate in promotions, submit content, or request a return, exchange, refund, repair, or other after-sales service.
Payments may be processed through third-party payment gateways, banks, financial institutions, or other authorised payment service providers. Depending on the payment method, these providers may collect transaction amount, payment method, bank or financial institution details, card-related information, transaction reference numbers, and payment status.
Where payment processing is handled by a third party, that third party may process information in accordance with its own privacy policy and applicable law.
Gold Gini does not request your OTP, CVV, PIN, password, or other confidential payment credentials through unsolicited calls, messages, emails, or social-media communications.
When you access our website or application, certain information may be collected automatically. We use this information to understand how our services are used, improve performance, identify technical problems, maintain security, and enhance your experience.
Where permitted by applicable law and based on permissions available on your device, we may collect approximate or precise location information. You may be able to control location permissions through your device settings. Disabling location access may affect certain features of our services.
Gold Gini may use cookies, pixels, SDKs, log files, tags, and similar technologies on its website and mobile application. These technologies may keep you signed in, remember preferences, maintain security, understand traffic, improve performance, measure advertising, personalise content, and detect fraud.
Strictly necessary cookies support essential functionality, security, account access, and transactions. Functional cookies remember preferences. Performance and analytics cookies help us understand usage. Advertising and personalisation technologies may provide more relevant advertisements, offers, recommendations, and promotional content where permitted by law.
You can manage or disable certain cookies through your browser settings. Disabling essential cookies may prevent parts of the website from functioning correctly.
We may use personal information for legitimate business purposes, including processing and fulfilling orders, arranging delivery, processing returns, exchanges, refunds, repairs, and after-sales services, managing accounts, responding to enquiries, resolving complaints, providing product assistance, and maintaining customer-service records.
We may use browsing, purchasing, and product-preference information to provide product recommendations, relevant offers, personalised content, shopping suggestions, and relevant search results.
Where permitted by law and based on your preferences or consent where required, we may contact you through email, SMS, telephone, WhatsApp, push notifications, or in-app messages. You may opt out of promotional communications at any time.
We may process information to detect fraud, protect customers and systems, investigate suspicious activity, prevent misuse, improve products and services, monitor performance, develop features, and comply with laws, lawful requests, regulatory requirements, and legal claims.
Gold Gini may use information about products viewed, products purchased, search activity, website or application interactions, general preferences, and promotional responses to provide personalised recommendations and advertising. Third-party advertising or analytics providers may process certain information under their respective privacy policies and applicable laws.
We may engage trusted third-party organisations to provide services necessary to operate our business. These may include payment processors, banks, delivery and logistics partners, order-management providers, cloud and hosting providers, customer-support platforms, technology and IT providers, analytics providers, marketing and communication providers, fraud-prevention providers, and advertising or personalisation providers.
Such parties receive access to personal information only to the extent reasonably necessary to provide their services or fulfil the relevant purpose, subject to applicable contractual, legal, and security requirements.
Our website and mobile application may contain third-party SDKs, APIs, libraries, or similar technologies for analytics, application performance monitoring, crash reporting, security, payment processing, login and authentication, push notifications, marketing, advertising, and personalisation. The actual third parties used by Gold Gini may change as our services evolve.
Where permitted by applicable law, we may receive information about you from payment providers, delivery partners, marketing partners, business partners, publicly available sources, fraud-prevention services, authentication providers, and customer-service platforms. We may use this information to verify information, prevent fraud, improve customer service, maintain accurate records, and personalise your experience.
We may disclose or otherwise make personal information available where reasonably necessary for the purposes described in this Privacy Policy, including to service providers, group companies, government and law-enforcement authorities, professional advisors, and parties involved in a merger, acquisition, restructuring, financing, sale of assets, transfer of business, or similar transaction. We may also share information where you specifically request or authorise us to do so.
We do not sell personal information in exchange for monetary consideration where such activity is prohibited by applicable law.
We take reasonable technical, organisational, physical, and managerial measures designed to protect personal information against unauthorised access, accidental loss, destruction, alteration, disclosure, misuse, and unauthorised processing. Measures may include access controls, encryption, authentication mechanisms, monitoring, security testing, and contractual safeguards for service providers.
No internet transmission or electronic storage system can be guaranteed to be completely secure. You should also take appropriate precautions when using online services.
We retain personal information only for as long as reasonably necessary for providing products and services, maintaining business and transaction records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, enforcing agreements, and protecting our legal rights. When information is no longer required, we may securely delete, anonymise, or permanently de-identify it, subject to applicable law.
Depending on the services and technology providers we use, personal information may be processed or stored outside India. Where personal information is transferred internationally, we will take reasonable steps to ensure transfers comply with applicable laws and appropriate safeguards. Privacy and data-protection laws in another country may differ from those applicable in India.
Subject to applicable laws and prescribed conditions or limitations, you may have rights to request access to personal information, correction of inaccurate or incomplete information, deletion where legally applicable, withdrawal of consent where processing is based on consent, information regarding processing activities where required by law, and other rights available under applicable data-protection laws.
Requests may be submitted to support@goldgini.com. We may need to verify your identity before processing certain requests to protect your account and personal information.
You can choose whether to receive promotional communications. You may opt out using an unsubscribe option in promotional emails, the instructions in SMS or other communications, account preferences where available, or by contacting us. Even if you opt out, we may still send important service-related communications such as order confirmations, delivery updates, account notifications, security alerts, or transactional messages.
Our services are intended primarily for adults. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided personal information without appropriate authorisation, please contact us so we can review and take appropriate action.
Our website, application, advertisements, or communications may contain links to third-party websites or services. Those websites operate independently and may have their own privacy policies and terms. Gold Gini is not responsible for the privacy practices of third-party websites that we do not control.
Some browsers and devices provide Do Not Track or similar mechanisms. Because there is currently no universally accepted technical standard governing such signals, our services may not respond to all such signals.
Gold Gini will never ask you to disclose confidential payment credentials. Be cautious of anyone falsely claiming to represent Gold Gini and offering discounts, prizes, refunds, gifts, employment opportunities, or other benefits in exchange for sensitive information or payment. If you receive a suspicious communication, contact us through official customer-service channels.
We aim to address customer complaints and privacy concerns in a timely and reasonable manner. For concerns relating to personal information, privacy, accounts, or our handling of data, contact support@goldgini.com. Website: https://goldgini.com/. Support hours and any reference number will be communicated through the applicable support channel.
For privacy-specific matters, contact support@goldgini.com. The designated grievance officer details will be provided through our official support channel as required by applicable law.
We may update this Privacy Policy to reflect changes in products or services, technology, business practices, applicable laws or regulations, and privacy or security practices. When we make material changes, we may provide appropriate notice through our website, application, email, or another suitable communication channel where required. We encourage you to review this policy periodically.
Gold Gini
Registered Office: Kushmanda Cosmetics Pvt. Ltd., Plot No. 191, First Floor, Industrial Area, Phase II, Chandigarh - 160002.
Customer Support: support@goldgini.com
Website: https://goldgini.com/
We will make reasonable efforts to review and respond to privacy-related requests within the timelines prescribed by applicable law.